Privacy Policy
EFCUK Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store and protect your personal information when you visit or use our website https://www.epicfriday.co.uk (the “Website”).
1. Who We Are
EFCUK Ltd is the data controller responsible for your personal data collected through this Website.
If you have any questions about this privacy policy or your personal data, you can contact us at:
Email: hello@epicfriday.co.uk
2. Information We Collect
We may collect, use, store and transfer the following types of personal data:
- Name
- Email address
- Postal address
- Telephone number
- Account login information
- Competition entry information
- Payment information (processed securely via third-party payment providers)
- Technical information such as IP address, browser type, operating system and device information
- Usage data including pages visited, time spent on pages and website interaction data
3. How We Collect Your Data
We collect personal data in several ways, including when you:
- Create an account on the Website
- Enter competitions or prize draws
- Purchase entries or services
- Subscribe to marketing communications
- Contact us through forms or email
- Interact with the Website through cookies or tracking technologies
4. How We Use Your Data
We use your personal data for the following purposes:
- To administer and manage competitions and prize draws
- To process transactions and competition entries
- To verify eligibility and identity where required
- To contact competition winners
- To provide customer support
- To improve the functionality and performance of our Website
- To comply with legal and regulatory obligations
- To send marketing communications where you have provided consent
5. Legal Basis for Processing
Under UK data protection law, we rely on the following legal bases to process your personal data:
- Performance of a contract – where processing is necessary to provide services or competitions you have entered
- Legitimate interests – to operate, maintain and improve our business and Website
- Consent – where you have agreed to receive marketing communications
- Legal obligations – where processing is required to comply with applicable laws or regulatory requirements
6. Payment Processing
Payments made through the Website are processed securely by third-party payment providers such as Stripe or similar services. We do not store full payment card details on our servers.
Payment providers process your data in accordance with their own privacy policies and applicable data protection laws.
7. Sharing Your Information
We may share personal data with trusted third-party service providers where necessary to operate the Website and deliver our services, including:
- Payment processors
- Website hosting and infrastructure providers
- Email communication and marketing providers
- Delivery or courier partners for prize fulfilment
- Professional advisers or regulatory authorities where required by law
All third parties are required to respect the security of your personal data and process it only in accordance with applicable data protection laws.
8. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.
Access to personal data is limited to authorised personnel and service providers who require access to perform their duties.
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, accounting or reporting requirements.
When personal data is no longer required, it will be securely deleted or anonymised.
10. Your Rights
Under applicable data protection laws, you have the following rights regarding your personal data:
- The right to access your personal data
- The right to request correction of inaccurate data
- The right to request deletion of your personal data
- The right to object to processing
- The right to request restriction of processing
- The right to request transfer of your data
- The right to withdraw consent at any time where processing relies on consent
If you wish to exercise any of these rights, please contact us using the details provided below.
11. Cookies and Tracking Technologies
The Website uses cookies and similar technologies to improve user experience, analyse website traffic and support website functionality.
We may also use third-party analytics and advertising tools such as Google Analytics or similar technologies that collect information about how visitors use the Website.
These services may use cookies, pixels and other tracking technologies to collect information including IP address, browser type, device information and browsing behaviour.
You can manage or disable cookies through your browser settings.
12. International Data Transfers
Some of our service providers may process personal data outside the United Kingdom. Where this occurs, appropriate safeguards are implemented to ensure your personal data remains protected in accordance with UK data protection law.
13. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in legal requirements or our data practices. Updated versions will be published on this page.
14. Contact Us
If you have any questions about this privacy policy or how we process personal data, please contact us:
Email: hello@epicfriday.co.uk